Shipping & Returns

 We offer you the following payment options:
Invoice - PAYPAL - advance payment - cash payment

SHIPPING COSTS see below click VIEW

For loads of IBCs, barrels, GiBo, with an estimated weight of more than 500 kg
make a FREIGHT REQUEST (at the end of the ordering process).
This will NOT trigger an ORDER

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We ship daily (weekdays Monday - Friday) by 12 p.m. via DHL
If these days fall on a D-NRW public holiday or a nationwide public holiday, we will ship your goods on the next possible working day (in special cases also Saturdays).

The standard delivery time to other EU countries is 4 - 5 working days from the order
The standard delivery time for non-EU countries is 5 - 8 working days from the order

Further information
If you are not there when your ordered goods are delivered,
A notification will be left by DHL in your mailbox.
In this notification you will find information about when and where (post office) you can pick up your package.
If you do not pick up your goods there within 7 days, the package will be returned to us. Additional shipping costs will apply for repeated delivery.

For larger deliveries we commission a shipping company,
who will notify you in advance by telephone and arrange delivery with you.

In accordance with Art. 4 No. 11 GDPR, we would like to inform you.
We pass on the address details you provide of the delivery address to be delivered, as well as your email address and telephone number, to the respective shipping service provider.
The main ones to be mentioned here are DHL, Kühne & Nagel (DSV) and Sendify, but sometimes other freight forwarders too.
You can also find the respective shipping service provider on your order confirmation, delivery note and on your invoice.
This way, prompt delivery can be guaranteed.

INFORMATION - Prices shown for shipping weight only apply when ordering via the shop.
At least the following shipping costs will be charged due to additional costs in...
D - Orders by fax, telephone or email, from 15.90 euros/net
EU - Orders by fax, telephone or email, from 19.90 euros/net
EUROPE without EU - orders by fax, telephone or email, from 35.90 euros/net